Center directory agreement

Retiru offers yoga, meditation and ayurveda centers a directory service: public listing, SEO visibility, dashboard management, reviews, internal messaging with interested users and communication tools.

The service does not include intermediation in the booking of the center's classes, in-house retreats or services: the center keeps its direct commercial relationship with its clients and full ownership of its content.

The center's presence in the directory has a fee of €20 per month (VAT not included unless the invoice states otherwise).

Centers included in the launch phase enjoy a 6-month courtesy period from their inclusion, with all directory benefits active.

At the end of the courtesy period, the center decides between: (a) activating the €20/month subscription to keep the public listing; (b) opting out, in which case the listing is deactivated, unless Retiru decides to keep it as informational within a curated group of best-rated centers as additional courtesy.

The monthly fee is charged in advance to the payment method provided by the center. Retiru issues an invoice for every charge.

The subscription renews automatically every month unless the center requests termination with the notice indicated in clause 9.

After two failed payment attempts, Retiru may suspend or unpublish the listing until the situation is regularized, without prejudice to claiming the amounts owed.

The center commits to keeping the information in its listing accurate and up to date:

• ·Legal name, physical address and operational contact details.
• ·Description of activities, disciplines and styles actually taught.
• ·Schedule and, where applicable, indicative prices.
• ·Images that are owned or properly licensed; photos from other centers, misleading images or third-party rights without authorization are not allowed.
• ·Information on instructors and certifications, without claiming qualifications or recognitions that do not exist.

While the agreement is in force, the center grants Retiru a non-exclusive, revocable license to display its trade name, logo, description, images, contact data and reviews within the Retiru platform and the directory's promotional materials (web, emails, social, sitemap).

This license does not transfer intellectual property: the center keeps ownership over its content. Upon termination, Retiru will remove the content from the public listing within a reasonable timeframe.

Reviews are content published by users under their own responsibility. Retiru moderates content that is clearly defamatory, illegal, false or that infringes third-party rights, in line with its moderation policy.

The center has a public right of reply to any review through the platform. It is not allowed to condition the provision of services to the publication of a review, nor to induce or pay for fake reviews.

Users can contact the center via the channels published on its listing (internal messaging, phone, email, contact form, website).

Retiru does not intervene or charge any commission on services that the center provides directly to its clients (classes, passes, workshops). The only directory remuneration is the monthly fee in clause 2.

The center commits to handling requests received through Retiru with reasonable diligence and not to use the personal data of users for purposes other than the specific enquiry.

Personal data processing is governed by Retiru's privacy policy. The center and Retiru act as independent controllers of the data each receives.

The center commits not to use the personal data obtained through the platform for external marketing, transfer to third parties or inclusion in commercial lists without explicit, free, prior and informed consent from the data subject.

Retiru operates marketing opt-out mechanisms (link in email and admin panel `/administrator/mails/bajas`); opt-out requests linked to the center's email apply to its commercial communications and are synced with the internal `email_suppressions` list.

Either party may request termination of the agreement at any time with a minimum notice of one (1) month. Termination takes effect at the end of the monthly period already invoiced; no further charges arise from the following month.

Retiru may suspend or terminate the agreement, with or without prior notice depending on severity, in case of substantial breaches:

• ·Repeated failure to pay the monthly fee.
• ·False or misleading content or content that infringes third-party rights.
• ·Induction of fake reviews or reputation manipulation.
• ·Practices that damage trust in the directory or breach applicable law.
• ·Expiry or absence of the authorizations, licenses and insurance needed to carry out the advertised activity.

Retiru may update this agreement and the monthly fee for legal, operational or business model reasons. Substantial changes (including any fee increase) will be communicated by email with at least 30 days of advance notice.

If the center does not accept the changes, it may terminate the agreement without penalty before they take effect; silence or continued use of the service will imply acceptance.

Acceptance of this agreement is recorded electronically: center identifier, identifier of the holder user, date and time (UTC), agreement version and IP address, in line with applicable e-commerce and eIDAS regulations. This acceptance has evidential value if any dispute arises.

This agreement is governed by Spanish law. For any dispute, the parties submit to the courts with jurisdiction under applicable law.